Privacy Policy

1. Introduction
Welcome to Zojirushi Hub. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at zojirushihub.com or make a purchase from us.

2. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact customer service. This information may include:

  • Personal details like your name, email address, shipping and billing address, and phone number.

  • Transactional and payment information.

  • Communications you send to us.

We also automatically collect certain information about your device and interaction with our website. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

3. How We Use Your Information
We use the information we collect for various business purposes, including to:

  • Process and fulfill your orders, including sending you confirmations and updates.

  • Communicate with you, such as responding to your inquiries and providing customer support.

  • Improve and optimize our website, products, and services.

  • Send you marketing and promotional communications, where you have agreed to receive them. You can opt-out at any time.

  • Prevent fraudulent transactions and monitor against theft.

  • Comply with legal obligations.

4. Sharing Your Information
We do not sell your personal information. We may share your information with third parties only in the following limited circumstances:

  • With trusted service providers who assist us in operating our website, conducting our business, and servicing you, such as payment processors, shipping carriers, and IT support, under strict confidentiality agreements.

  • To comply with applicable laws and regulations, to respond to a subpoena, or to protect our rights.

  • In connection with a business transaction, such as a merger or sale of assets.

5. Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices
You have certain rights regarding your personal information, which may include:

  • Access and Update: You can review and update your account information by logging into your account on our website.

  • Opt-Out of Marketing: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link at the bottom of any marketing email.

  • Do Not Track: Our website does not currently respond to "Do Not Track" browser signals.

7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.

9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]